Social Service Program Assessment

Social service program executives are often interested in unbiased assessments of their program performance to determine strengths, areas for improvement, and service delivery gaps.  These assessments provide an opportunity to compare a specific program against “best practices”, certification requirements, and national benchmarks for staff and program performance.

Assessments can include program reviews, certification and licensing reviews, staffing performance assessments, outcome evaluations, and recommendations for service and performance enhancement.  Assessments can be conducted on individual programs, organizations, coalitions, or larger service delivery systems.